Job Summary● Works autonomously with data scientists and / or business stakeholder. Proactivelysuggests ways of achieving team objectives.● Actively participates in analytics, business and/or product team activities (standup, planningmeeting, retrospectives). Expected to be networking within and outside the department.● Leads and supports the data initiatives for reporting & business intelligence. Thinks aboutfuture needs and prepares for it.● Works within team of other reporting analysts or data scientists or on project base with abusiness team. Cross departmental or company project base work is expected.● Delivers actionable analyses or reports and helps on prioritising according to an ROI.● Delivers a data-infrastructure that is in line with reporting requirements and business needs.● Provides training / learning on new business dynamics, tools and data● Expected to get significant deep knowledge about the operational, tactical and strategicworkings of the department. Has a main focus on business and technical opportunities.Expected to participate in recruitment activities for the analyst role.
Tasks & ResponsibilitiesCommunication● Collaborate and involves others to build commitment to data and analytics● Supports productivity through enthusiasm, without losing eye for a high quality data andactionable data insights● Proactively manages stakeholders across the organization at all levels (shares informationin the right medium at the right time)● Offers feedback to others, both on their strengths and their development areas● Is open to receiving feedback from others, both on strengths and development areas, toimprove own ways of working.● Stays calm when faced with a challenge or a stressful situation.
Craft● Prioritises tasks and user stories, balancing short- and long-term ROI.● Takes full ownership of data quality and user stories● Understands and effectively practices according to the Hypothesis – Test – Build cycle● Able to collect, interpret and translate data to support business decisions● Approaches impediments in a pragmatic way.● Able to identify user needs● Understands problem thoroughly before ideating solutions● Conceptual, creative and abstract thinking● Fiercely consumer focused
Commercial Awareness● Clearly explains and understands impact of analysis, data insights, KPIs to the widerbusiness● Thinks beyond known methods to achieve goals.● Able to build business cases and supporting business models● Understanding how the rest of the business (within its own department and widerBooking.com context) works
The hiring company Booking.com Customer Service Center (Shanghai) Co. Ltd. is one of Booking.com BV’s and/or BookingSuite BV’s support companies in China. Booking.com Customer Service Center (Shanghai) Co. Ltd. is looking for a Data Analyst. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV.