Selected filters

Filter by team

Filter by country

Filter by location

Customer Service Executive – Danish

Lille, France

Apply for this job Apply with LinkedIn Go to all jobs

Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.

Booking.com Customer Service Center (France) SAS, one of the support companies in France is looking for a Danish speaking Customer Service Executive (CSE) to join our dynamic, pleasant and international work environment in Lille.

As a CSE you will act as an intermediary between the customers and accommodations by handling a variety of inquiries.

This is a full-time (35 hours per week) position in scheduled shifts.

Main Responsibilities

  • Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;
  • Delivering high level of customer service;
  • Actively participate in various projects within the department;
  • Promote the Booking.com culture along with your colleagues.

 

Our ideal candidate:

  • Has excellent communication  and problem solving skills;
  • Takes responsibility and ownership;
  • Is passionate about helping customers;
  • Fluent in both written and spoken English and Danish;
  • Available Full-time (35 hours per week) and flexible in work schedule;
  • In possession of a valid work-permit for France.

What Booking.com will offer You!!!

  • Full-time (4 weeks) paid training;
  • Work schedule 4-6 weeks in advance;
  •  International working environment;
  • Convenient office location in Lille Metropole;
  • 25 holidays per year on full time basis;
  • Lunch Vouchers;
  • 1700€ GROSS Monthly salary; 
  • Quarterly Bonus Plan 12% of your salary, based on set targets.

Share this job