BV (the company behind™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast- growing hotel markets. (USA) Inc., one of the support companies in the United States, is looking for an Account Manager-Hotels. This is a full-time position located in our LA offices in the Miracle Mile area..


As an Account Manager, you are responsible for hotel account management initially. You support’s acquisition of new hotels in a specific area in the United States. You create quantity and quality reports on results and performance for information support to You inform hotels about You provide hotels the (initial) training on how to use’s system. You will work with the Hotel Manager on the improvement of hotel availability and supply in order to support in meeting the demands of the visitors on the website.

Main responsibilities include, but are not limited to:

  • Visit the important hotels in your territory;
  • Support BV’s strategy for hotel availability and supply within the US;
  • Promote the brand name and its online reservation services to hotels;
  • Responsible for area coverage;
  • Liaise with hotels and advise on allotment, availability, and supply;
  • Rate checks and competitor checks;
  • Liaison person for hotels to contact when they have questions;
  • Providing hotels with information and advice by mail and email, including follow-ups;
  • Follow up on cancellations and evaluations;
  • Accompany and train hotels on how to use’s extranet and rates & availability system;
  • Support hotels with regards to’s system;
  • Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
  • Check statistics in the control room and follow up.


  • Required Skills and Experience:
  • 2 years of experience in a relevant account management function;
  • Affinity/experience within e-travel and/or hotel/travel industry;
  • Pro-active, sense of responsibility, friendly and can work independently;
  • Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
  • Great face-to-face and telephone communication skills;
  • Team player, motivated and enjoys to work in e-travel and hospitality;
  • Business focused;
  • Positive attitude;
  • Hotel School or University background preferred;
  • Driver’s license;
  • Availability to travel 50% of the time;
  • You are currently authorized to work in the United States.

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