We highly appreciate your interest in working for the Booking.com group (hereafter “Booking.com”). We want to make sure that you understand what kind of information we will be collecting from you via our career placement website (“the Site”) and how it will be used. You can find this information below.
Collection and use of personal data
Booking.com International B.V., a company based in the Netherlands, is the data controller for any personal data you submit through our Site during your job application process.
We use this information to:
- Recognize you as an applicant;
- Recognize if you are entering the Site through a referral link;
- Customize our services to your settings (such as your preferred language);
- Improve the Site, to mitigate risk and prevent fraud.
Personal data submitted by you
As part of your application, you will be required to submit personal data, otherwise we will not be able to process your application. This includes personal data such as:
- Contact information, such as your first name, last name, city, country, email and phone number;
- Resume and cover letter;
- Desired salary;
- Position of interest;
- Assessment result (if applicable);
- Employee referral or other sources.
We may also obtain personal data about you from third parties such as recruitment firms. The personal data you submitted and any additional personal data will be used to assess your skills and interest in career opportunities at Booking.com and to process your application.
We may share your personal data with members of the Booking.com Group to assess whether your profile fits with the vacancy. Access to your personal data will be shared with employees or agents of Booking.com on a need to know basis. Booking.com is part of The Priceline Group. If you apply for a function with relevance for The Priceline Group, your application may be shared with The Priceline Group Inc. in Norwalk, Connecticut, United States of America. We may need to involve service providers to process your personal data. These service providers will always act on our behalf and they will be obligated to protect your personal data consistently with the terms of this privacy statement. We may need to disclose your personal data when we believe, in our sole discretion, that this is necessary to:
- protect the legal rights and/or safety of Booking.com and/or its employees, agents and contractors;
- respond to inquiries or requests of public authorities;
- comply with the law or a legal process.
In accordance with European data protection laws, we use appropriate business systems and procedures to protect and safeguard the personal data you give us. Only authorized personnel are permitted to access your personal data in the course of their work.
Depending on the vacancy, you may be requested to perform an online assessment to establish whether you meet certain job requirements (e.g. language tests, job preview and competency test if you want to work for the customer service team, language tests and translation tests if you want to work for the content team, or a coding test if you want to work as a software developer). A decision could be taken by automated means (i.e. algorithms) which you will receive via an automatically generated notification. Your assessment results shall be automatically transferred to Booking.com and will be part of your application file. Your assessment results may be used to provide specific training and/or coaching during the employment with Booking.com and your assessment results may be shared with managers and/or coaches for this purpose.
If you do not meet the assessment requirements, your job application procedure shall be terminated. Consequently you may be blocked from applying for the same position within Booking.com through the Site for 6 months. This is to prevent job applicants from undertaking several assessments in a short period of time. After 6 months you may apply again for the same position within Booking.com, including for the same job position.
If you have questions about the automated decision making tool used by Booking.com, please contact us at . If you are unhappy that an automated decision has been taken, please contact us within 21 days to ask us to reconsider the decision or to take a new decision on a different basis.
If your application is successful, your personal data will be used for a pre-employment screening check by a third party. Depending on the vacancy, a pre-employment screening may include verification of skill proficiency, criminal history, financial history and other information that may be necessary for determining your qualifications for the open position at Booking.com. You will be informed thoroughly about the entire screening process beforehand separately.
Retention of personal data
If Booking.com employs you, Booking.com International B.V. shall share your relevant personal data with the employing member of the Booking.com Group. Your personal data collected during your application period will become part of your personnel records. Booking.com International B.V. may retain your personal data collected during your job application procedure for a period of 2 years following the end of the job application procedure, unless otherwise required by applicable law.
If Booking.com does not employ you, Booking.com International B.V. may nevertheless continue to retain and use your personal data in order to consider you for new positions. Booking.com may refer back to an earlier application in case you submit a new application in the future. In this respect Booking.com International B.V. may retain your personal data for a period of 2 years following termination of the job application procedure, unless otherwise required by applicable law. Please contact if you do not wish to be contacted anymore by Booking.com for new job vacancies.
Accessing or changing your personal data
You always have the right to review the personal data we keep about you. You can request an overview of your personal data by emailing us at . Please write ‘Request personal data’ in the subject line of your email.
If the personal data we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our database by sending an email to with ‘Request for removal of personal data’ in the subject line. However, we may need to retain certain information, for example for legal or administrative purposes, such as record keeping or to detect fraudulent activities.
Changes and contact
We may amend this statement at any time by posting a revised version on our Site. The revised version will be effective at the time we post it. If the revised version includes a material change, we will provide you with 30 days’ prior notice by posting a notice of change on this Site. If you do not agree to the changes, please contact us at firstname.lastname@example.org. This privacy statement and the processing of your personal information during the job application procedure is governed by Dutch data protection law.